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home warranty plans consumer reports Before Making a Claim. Prior to making a claim you should: i Immediately contact the proper authority in the event the malfunctioning appliance or system has the potential to cause injury to You or anyone else present in or near your home; ii Shut down the malfunctioning appliance or system to prevent further damage; and iii Determine if the malfunctioning appliance or system is covered under this Agreement. 5. 2. If Covered. If this Agreement covers the malfunctioning appliance or system, you MUST contact Select PRIOR to obtaining service on the malfunctioning appliance or system. Your failure to contact Select prior to obtaining service may render your claim invalid. Select will not reimburse You if You use your own service technician without first obtaining Select’s prior authorization. 5. 2. 1 Select Service Call Fee/Deductible.

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Routine maintenance steps like checking your drain line can help keep your air conditioner running more efficiently. If you find that your system is in need of repair, remember that an American Home Shield Home Warranty could help protect your budget from costs associated with getting your unit back on track. 1. In consideration for your payment to Select, and subject to all of the terms of this Agreement, Select will arrange for a qualified service contractor and/or technician “Independent Service Technician” to repair the systems and appliances covered under this Agreement, when they become inoperable due to normal wear and tear. 2. This Agreement only covers systems and appliances in single family dwelling, individual condominium units, town houses and modular homes, multi family homes' prices vary. Only those systems and appliances properly and permanently installed and located within the living area of the home will be covered. This Agreement will not cover systems or appliances within i commercial properties; ii residential properties used for business purposes, including, but not limited to, dwellings used for rest homes, day care centers, schools and/or professional offices; and iii common areas of condominiums, multi family houses and/or cooperativesivforeclosed/short sale. This Agreement will not cover any system or appliance designated by the manufacturer as being used for commercial use. 4. Term.

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They also have their own business to service. If you didn't have a warranty on those days, you wouldn't get any faster service by calling someone out of the yellow pages. I think most of the complaints that show up about warranties is because people just don't read their contract and don't understand it. The best advice is to know your local representative. They are the one's that can step in and help resolve issues. Try it.